National industry's first Green Olympics advocacy services to meet the 2011 World University Games in Shenzhen, one of the Universiade super security equipment suppliers, we have a responsibility to protect the safety of the Universiade smooth, large transport service, service in the world, from the subtle consider the needs of customers at every point, including consulting products, technical support and after-sales, etc. we will provide professional, timely, standardized comprehensive "one-stop" special services.

Pre-sale services

1, To provide product information, product elaborate, live demonstrations, technical advice
2, Free design and planning solutions for customers and technical guidance;
3, To provide channel-type X-ray machine, the process scheme security doors, metal detectors, drug / ZY detectors, security equipment, vehicle safety inspection systems, liquid detectors and other equipment to use.
4, To help customers select the equipment and support measures.
5, Specially designed for large-scale activities to provide professional design and service programs for free.

The sale of services

Ensure delivery of safe, fast; when the device reaches the installation site, Chao Qiang company will send engineers to the site installation and commissioning equipment to ensure the best use of the state, and to provide free training to use operation and routine maintenance of the contents of the operator.

To help solve technical problems that may be encountered (eg: on-site environment, by requiring, location settings, etc.); the use of units to assist in the design of the equipment used in the process and the personnel division of responsibilities assigned user acceptance after installation is complete, you should fill out inspection reports.

After signing a record held by each party and with payment of all outstanding amounts inspection reports by the user. New users and old customers with our introduction letter (must be stamped with the official seal of the old customers) can enjoy a 10% discount of our products;

After-sales service

Rapid Response: equipment failure occurs during the warranty period, superior customer after receiving the notice to repair four hours to reply, eight hours to provide solutions to twenty-four hours in place, and day hotline, fax support;
January OZ: users buy products within a month, is the product quality problems (artificial damage), replacement will be provided;
One year warranty: calculated from the date of signature of user acceptance within a week, all products within a year, you can enjoy free warranty service;
Maintenance of life: The long-term to provide users with technical advice, technical training, product upgrades and other services;
Regular inspection: After the purchase of the product, the company will arrange regular home inspection and technical personnel to ensure that customers use the equipment properly; after the service is completed, maintenance engineer should promptly fill in maintenance reports, including the cause of the failure to deal with the situation and the views of users, maintenance reports by each party holds a record.
Tailored: The company can design and produce according to the special circumstances and requirements of individual users;
Technical support: Users encounter any problems in use, they can always call our 24-hour hotline to ensure that your questions in a timely manner, successfully resolved;
"One-stop" service: The company uses a variety of methods (phone, fax, internet, on-site guidance) at any time to answer customer questions and efficient;
TM: old customers rely on the purchase contract and enjoy our replacement business;
Expand service: the Company to undertake all types of domestic and imported: Channel X-ray machines, security doors, metal detectors, drug / ZY detectors, security equipment, vehicle safety inspection systems, liquid detector technical support, maintenance and after-sales services;